Power tools Faqs
Can power tools be purchased from other countries?
- Not recomended as the tool certification varies between different countries & in Australia tools require an Australian Compliance Approval number.
- In Australia tools must be 240v power compliance.
- Purchasing tools overseas will void your tool‘s warranty in Australia.
Can I plug my tool into a generator?
- Yes you can.
- Ensure that the generators constant out put is at least 30% more than the power tool you are running off it
- If running more than one tool make sure combined tool wattage is less than the constant out put of the generator by at least 30%
Can power tools be purchased from other countries?
- Not recomended as the tool certification varies between different countries & in Australia tools require an Australian Compliance Approval number.
- Purchasing tools overseas will void your tool‘s warranty in Australia.
- Tools from overseas can not be claimed on tax or depreciated over three years as they are not incurring GST
- In then event of injury caused by tool your public liabilty insurance policy will be void.
What can I do to maintain my power tool?
- Keep the tool relatively clean and free from debris.
- Try to use a blow gun to blast any dust and fragments from the unit occasionaly.
- Regularly check the carbon brushes if your tool has brushes, there are now tools that run on brushless technology Carbon brushes are a component in all power tools that wear with use, and should be replaced when they wear down to a marked point
- Both carbon brushes should be replaced at the same time, and should be identical. Once they are replaced, run the tool with no load for 1 minute to ‘break in’ the brushes. Use accessories that are sharp & of a high quality grade to avoid extra load on tool.
- Select the correct gear for the application to releave overloading tool.
- Let the tool do the work without extra force.
What’s that burning smell?
- If you encounter a burning smell when using a power tool of any sort, it means that the motor is being over loaded and is overheating. Specifically, the motor’s internal fan (air radiator) can’t cool the motor’s windings fast enough and their varnish coating begins to melt & burn. If you start to smell this ‘electrical burning smell’, withdraw the machine from the work but keep it running. This will enable the impeller fan to cool the motor’s windings.This smell is generally an indication that the tool isn’t being used correctly, or that it is attempting to perform a task that it isn’t capable of.
- If this does occur & performance of the tool has changed please ensure you get the tool to our inhouse service department to completely check before more damage is caused.
How can I ensure I don’t overload my power tool?
- Use the right tool for the job
- Using one or more pilot drills
- Taking smaller cuts and multiple passes over the material
- Using cutting and cooling lubricants
- Using quality, sharp accessories
- Slowing down the speed or changing to a lower gear
- Letting the power tool do the work and not forcing it
- Regularly clearing wood chips, debris & swarf
My power tool isn’t functioning properly, what do I do?
- If your tool is still under its warranty, then all you have to do is to take it back to our inhouse service department with your proof of purchase (Tax invoice), and we will assess it and give you a solution.
- If it is not under warranty, then you can take it to a local service agent or our inhouse service department and they will give you a quote to repair it.
I have lost my power tool’s instruction manual. Where can I get a replacement?
- Most suppliers will have a library of instruction manuals on their website available for you to download.
- If you find these are not available online, call the manufacturer as they will have them.
If for some reason your not sure please always check instruction manual of tool or contact your nearest store for advice & assistance
